European Industrial Products, Inc. (EIP), founded in 1992, is a major supplier to the global hydrostatic aftermarket. We specialize in pumps, motors, and spare parts, offering one of the industry’s largest inventories of complete hydrostatic units and spare parts from our headquarters in Memphis, Tennessee.

Our business hours are from 8:00 AM to 5:00 PM, Monday to Friday.

You can contact us via phone at [901-375-0011], email at [[email protected]], or through our contact form on our website.

EIP offers a wide range of hydrostatic transmissions including Series 20, Series 90, Series 40, Series 45, and the recently added to our inventory Series H1.

Yes, we provide customized hydrostatic solutions tailored to meet your specific needs, including pumps and motors customized to your requests.

Our inventory includes pumps, motors, shaft seals, valve/bearing plates, controllers, cylinder block kits, gasket kits, charge pumps, shafts, and manifolds.

You can place an order, by phone, or by email. Visit our Contact Us page for more details.

We accept various payment methods including credit cards, bank transfers, and corporate accounts.

Yes, contact our sales team to set up a corporate account for regular purchases.

EIP offers Standard, Expedited, Overnight and International shipping options with all the major freight carriers. Delivery times depend on your location and the selected shipping method. Contact us for more information.

Yes, we ship to many international locations. Please contact us for details about your specific region.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

Some restrictions may apply. Contact us to confirm if we can ship to your location.

We offer a comprehensive return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the product within a specified period. A restock fee may apply depending on the situation. Please contact our customer service for detailed instructions.

To initiate a return or exchange, please contact our customer service team with your order details. They will guide you through the process.

Certain customized or special-order products may not be eligible for return or exchange. Please refer to our return policy or contact customer service for more information.

All EIP units are tested and verified against factory specifications and come with a warranty. The specifics of the warranty can vary depending on the product. Please contact us for detailed warranty information.

Our technical support team is available to assist you with any issues or questions you may have. Contact us via phone or email for support.

If you receive a defective or damaged product, please contact our customer service team immediately. We will arrange for a replacement or repair as per our warranty policy.

You can create an account by clicking the ‘Sign Up’ or ‘Register’ button on our website and filling out the required information.

Having an account with EIP allows you to track orders, save shipping details, and receive updates on new products and special offers.

You can update your account information by logging into your account on our website and accessing the account settings page.

Technical specifications for our products can be found on the individual product pages on our website. You can also contact our technical support team for more detailed information.

While EIP primarily supplies hydrostatic parts and units, we can recommend trusted partners for installation and maintenance services. Contact us for more information.

Our experienced customer service team can help you identify parts without tags. Provide us with as much information as possible about your equipment, and we will assist you.

Yes, our products are tested and verified against factory specifications and meet industry standards. Contact us for more details about specific certifications.

EIP maintains rigorous quality standards, with all units load tested under simulated conditions and recorded by model and serial number. This ensures that our products meet and exceed industry specifications.